Writing Workshop - The Magic of Words

Booking Terms & Conditions

Holiday Program Booking Policy By enrolling in our holiday program, you agree to the following terms and conditions. These policies are in place to ensure a smooth and fair experience for all families. Lesson Attendance and Punctuality Bookings are for specific days and times. Lessons cannot be swapped or rescheduled once confirmed. If a student arrives late, the missed time will not be made up, and the session will finish at the scheduled end time. Cancellations and Absences If your child is unwell and unable to attend, we require a minimum of 24 hours’ notice in writing (email or text). Cancellations for any reason other than illness (including change of plans, holidays, or forgetting) will not be accepted. In the case of an approved illness-related cancellation, no refunds will be issued, but we will offer a replacement lesson during a future holiday program only if space permits. Make-up lessons are not guaranteed and are strictly subject to availability in the following program. Refunds No refunds will be given under any circumstances once the booking has been confirmed. Supervision and Safety Children must be signed in and out by a parent or authorised guardian. Tutors are not responsible for students outside of program hours. Please ensure your child is dropped off and collected on time. All staff have valid Working With Children Checks and follow our centre’s child safety policies. Behaviour Expectations We aim to provide a safe and inclusive environment for all students. Disruptive or unsafe behaviour may result in a child being removed from the program. In the event of serious behaviour concerns, parents will be contacted immediately and may be required to collect their child. Medical Information Parents must disclose all relevant medical, allergy, or additional needs information at the time of booking. Our team can administer first aid, but we do not provide medication unless explicitly discussed and agreed in advance. Program Changes We reserve the right to make changes to the program, staff, or schedule if necessary. Any changes will be communicated as early as possible. Photos and Privacy We may take photographs during the program to use in our promotional materials or social media. Faces will not be visible.

Contact Details

• 41 Viewpoint Avenue, Glen Waverley VIC, Australia

  0401690742

  info@myenglishtutoraus.com.au